Privacy Policy

Last updated: 11/08/2026

PlanWorks Australia (ABN 43 658 538 982) respects your privacy. This policy explains what personal information we collect, how we use it, and how it’s protected, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information you provide directly to us, including:

Name, email address, and phone number (via our contact/quote form)

Project details (property address, project type, size, and any photos or measurements you share)

Correspondence you send us by email

We do not use website analytics, tracking cookies, or third-party advertising tools on this site. [Update this section if you later add Google Analytics or similar tools.]

2. How We Use Your Information

We use your information to:

Provide a quote and prepare your site and elevation drawings

Communicate with you about your project

Refer you to trusted engineers or building surveyors, where requested

Meet our legal and accounting obligations

We do not sell your personal information to third parties.

3. Disclosure of Information

We may share your information with:

Third-party engineers or building surveyors, but only where you’ve asked to be connected with them

Service providers who help us run our business (e.g. email or hosting providers), who are bound to keep your information confidential

4. Data Storage and Security

Your information is stored securely and retained only as long as necessary to provide our services and meet legal obligations. [Insert details of where data is stored, e.g. email provider, CRM, cloud storage, if relevant.]

5. Access and Correction

You can request access to, or correction of, the personal information we hold about you at any time by contacting planworksaustralia@gmail.com.

6. Complaints

If you have concerns about how we’ve handled your personal information, please contact us directly. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page.

8. Contact

planworksaustralia@gmail.com | 0452 447 341